Date page last updated:
  25 January, 2010

Contact Details:
Address: P.O. Box 115, Merrylands, 2160, NSW, Australia
58 Meadows Street, Merrylands,2160,(Sydney), NSW, Australia Tel.+ Message bank: (612) 9760-0315,
Mobile: 0412-412-123
Fax: (612) 9760-0315,
Email: amagritzer@optusnet.com.au

Career Summary:
Lou MAGRITZER (LM) was born and educated in Austria, where he trained as an Automotive Engineer and worked with Steyr-Daimler-Puch before the Melbourne Olympics brought him in 1956 to Australia.
In Australia he continued in various roles as an Automotive Mechanical Engineer, Service Manager and Proprietor of an NRMA workshop including a supervisory role in the Snowy Mountain Scheme.
From 1966 to 1995 he worked full time in the Australian aircraft industry in various Quality Engineering and Management roles with HDH/Boeing, Lucas Aerospace, Pacific Aviation, including 3 years in the Electronics/Telecoms industries with GE /Marconi / Plessey / GPT Group.
LM established AQACI in 1970, Australia's first registered QA Consultancy, which he operated part-time to 1995 and full-time since then.
LM was invited to deliver many dozens of QEST-related and Six Sigma papers / presentations as Guest speaker at National & International Conferences in all continents over the last three decades.
LM's latest assignment in Jan/Feb 2005 was a six weeks lecture assignment in Thailand at the Faculty of Agricultural Industry, KMITL University, Ladkrabang, Bangkok (www.kmitl.ac.th/agrind).

Key Achievements:
LM is regarded as a quality professional by his peers, past employers and hundreds of satisfied customers, from the Food industry to aerospace industry. For personal achievements refer to the Qualifications/Memberships/Awards section below.

Herewith, are a small selection of employment and consulting related achievements:
At one major Telecom manufacturing facility LM achieved a decrease of the lot rejection rate (of finished Goods delivered to the customer) from a high 25% level to well below the annual target of 5 %, during a three year continual system and process improvement program.
At an Aviation maintenance facility LM achieved over a two year period certification to ISO 9002 in 6 State branches and as a consequence a reduction of personnel from 8 to 1 in its Customer service / complaints section alone as well as a very satisfied CASA Regulator..
At an Aircraft manufacturing & maintenance organisation LM achieved 99% compliance Audit ratings from a major US customer after just 2 years improvement efforts ,starting from a very basic level.
Consequently his employer was rated No 1 out of 400 global Suppliers.
LM has every quarter since the year 2000 (on a contract basis), performed System. process & product audits and FAI releases for the US aerospace sector with nil customer/client complaints.
LM lectured/trained/consulted for many organisations, Small to Medium Enterprises(SME) to Large, private and government in Australia and in Asia, and as visiting lecturer in a number of Universities , Industry, Government and Quality Organisations in Thailand, China, Malaysia, Borneo and South Africa etc.

Services offered:
QACI and its endorsed Associates, offer to any prospective client, world-wide, experienced and qualified personnel for the application of international standards and Integrated QEST-Management (Quality, Environmental, Safety, Training). Other included services are Lecturing, System Auditing and Continual Process Improvement from 5S to Lean/ Six Sigma solutions.

Specific services include gap analysis, training/coaching/lecturing, system implementation and auditing to latest versions of:
ISO 9001:2000 QMS and ISO 9001-based Industry-specific standards such as AS 9100 Aerospace / Aviation , QS 9000 /TS 16949 Auto, TL 9000 Telecom, ISO 3834 Welding, HACCP/ ISO 22000 Food, ISO 17025 Laboratories, as well as ISO-IWA2 -QMS for Education / Training industries and their cost-effective integration with ISO 14001 EMS and 4801 SMS + NSW-OHS Act 2000 & OHS Regulations 2001.

Qualifications/Membership/Awards (in Chronological order):
Board member,AOQ-NSW (for >35 years)
Member SAE, SME, IAME.(since early 1960s).
Member of IAQ-UK & IAQ-NSW Committee (since 1970)
Contributor since 1970 to SA & QR008 Committee for ISO TC176/ISO9000
Senior Member of ASQ (since 1971),Member of 10 ASQ Divisions,
Two Production Engineering Certificates in Tool Design and Production Process strands , NSW -TAFE Colleges (1970-1974)
ASQ -CQE & CQA (1976-2000)
USA Registered Professional Engineer in Quality Engineering (1978-2002)
Graduate Diploma, UNSW/Australian Institute of Export ( 1984)
IRCA /BVQI examined ISO 14000 EMS Auditor (1987)
IRCA & RABQSA registered QMS 9001 / AS9100 Lead Auditor (since 1989 /2005 WIP)
Honorary International Ambassador, AOQ and IQA-Aust (since 1990)
J.M. Juran Medal Winner (1994)
Fellow, Quality Society Australasia ,QSA, (~1995-2002)
AIAG/JAS-ANZ QS 9000 Lead Auditor (since 1996)
Past Chairman, AOQ-NSW (1996-1998)
VP, World Quality Council (1996-2000)
Plexus certified ISO9000/QS 9000 Trainer/Coach (since 1997)
Past National President, AOQ (1998-2000)
Member of the Welding Technology Institute of Australia ( since 1999)
Founding President, College of Juran Medallists (Since 2000-)
AQF- Certificate 4 Assessor & Workplace Trainer (Equals 2000)
VP, APQO (since 2000) & APQO Life member LM-018
ASQ-Recertification Co-ordinator for Australasia (since ~2001)
Recipient of the Inaugural Shanghai Magnolia Award (2001)
Elected Academician IAQ, International Academy for Quality (2001)
Appointed Visiting Professor, Henan Province, Anyang City Uni (~2002)
Certified Disability Employment Services Auditor Course- DES-(2003)
Appointed Special Foreign Expert (SFE) of China Association for Quality (CAQ since 2004)
RAB / BVQI AS 9100 Aerospace Auditor Course & Exam (2005)
AOQ / BVQI Training provider (2005)

Geographical Spread:
AQACI Service reach: Services provided on request and by agreement with organizations from selected countries.
Service recipients/organizations: From SMEs to Large organizations in most industries.
Service Period: From 1 Day-1 Week- 1 Month-to 1 Year depending on size of contract / order.
Service rates: Negotiable
Languages: English, German
Legal System: Australian