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Process Mapping for Six Sigma Projects Training Course

This is a one day course. It covers the concepts of process mapping and provides some hands on experience to the participants. The primary focus of this course is on SIPOC (supplier, Input, Processes, Output and Customers) process mapping for process improvement projects. The SIPOC process mapping is commonly used in Six Sigma DMAIC projects.

Learning Outcome

At the completion of this course Participants will learn the following skills:

• How to approach process mapping for process improvement projects
• How to map “To Be” and “As Is” process for process improvement project.
• Ability to analyse “As Is” process and identify areas for improvement

Course Outline

• Process mapping approach
• Standard Process Mapping Symbo
• Level 1, 2 & 3 process maps
• Linear Flow Process Maps
• Swim Lane Process maps
• SIPOC Process Maps
• “As IS” and “To Be” Process Mapping
• Process Analysis
• Concepts of Value Stream Mapping

Who should attend?

• Managers
• Change managers
• Process improvement teams

Format

1 day   9.00 am to 5:00 pm

Cost

$450.00 for members of AOQ (GST inclusive)
$550.00 for non-members of AOQ (GST inclusive)

(AOQ members receive a 10% discount for three or more people attending from the same organisation on the same course)

The cost includes coffee/tea on arrival, morning tea, lunch, afternoon tea, course notes and workshop materials.