Quality Management Principles

This awareness-raising program gives an overview of quality, the major concepts, the expected outcomes and the language. It covers the essential elements of quality for people who are employed in organizations committed to pursuing quality as a means to winning competitive advantage.

Designed for all employees who wish to gain awareness of the relevance of quality practices to their organization and who may want to proceed further in quality-based learning.

Learning Outcomes

At the completion of this workshop participants will be able to:

Designed For

Employees at every level who wish to gain awareness of the relevance of quality practices to their organization and who may want to proceed further in quality based learning.

Content

Format

1 day   9.00 am to 5:00 pm

Cost

$440.00 for members of AOQ (GST inclusive)
$528 .00 for non-members of AOQ (GST inclusive)

(AOQ members receive a 10% discount for three or more people attending from the same organisation on the same course)

The cost includes coffee/tea on arrival, morning tea, lunch, afternoon tea, course notes and workshop materials.

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