Shan Ruprai

Shan Ruprai JM, is the Chairman of AOQ NSW and senior advisor to the Executive Board of Directors of AOQ NSW. He is the President of Asia Pacific Quality Organisation and the Chairman of the Australian Institute of Business Improvement.

Shan is Board member of the Accreditation review of JAS-ANZ. He has also served on the advisory boards of International Certification Bodies.

He was the Chairman of WSAA-QAN (37 major government owned water utilities of Australia) for 10 years. Shan had active input in revising ISO Standard 9001:2015 via QR/8 and QR/2. He had active input in designing and implementing the NSW (Australia) Government Quality Assurance Policy that was launched by the Deputy Premier in 1993.

Shan has in-depth experience both in public and private sectors specialising in Quality, Risk Management, OHS&R, EMS, Lean Six Sigma, Process Re-engineering, Corporatisation, Restructuring, Best Practice, Benchmarking, Contract Law, Balanced Scorecard, Business and Strategic Planning.

Shan has delivered many papers on a variety of management topics. Shan's achievements have been acknowledged in the media with over 82 publications translated into many languages. Shan is a Juran Medallist.

M. Nadeem Khaliq -

Chairman - AOQ NSW.

He is the Director Strategic Business Development for Austech Sydney Laboratories

Nadeem holds Bachelor of Science, Master of Biochemistry, and Master of Philosophy in Biochemistry with special projects on clinical studies. He is qualified Lead Assessor and Lead Auditor. He has 17 years in depth experience in small business management.

He specialises in pharmaceutical marketing and medical research projects. He oversights the process of NATA accreditation and ISO certification of pathology laboratories. He is the founding member of a Sydney private pathology lab with branches in other countries since 1998. Nadeem has active input in driving the quality and measurement of uncertainty in pathology lab for many years.

Lou Magritzer

Deputy Chairman - AOQ NSW

Austria (to 1955) & Australia (1956 to 2009) Industry Experience & Consulting Roles: 30 years plus; Aircraft, Automotive, Telecom, Furniture; Ground Engineer/ Quality Engineer/Quality Manager, Proprietor, CEO, Board member incl. USA/Aus Aerospace Project QA Rep/ Source Inspector/ Auditor for Australia since 2000. AQACI (Australian QA Consultants International & Oz-Lean Six Sigma Partners): Foundation President since 1970. Email:

Education: Technical High School, BULME, Graz; TAFE-NSW, Prod. Engineering & Tool Design Certificates; UNSW/ IAEx, Diploma, International Management.

Certifications / Registrations: Past: ASQ-CQE; ASQ-CQA, USA Cal. Registered PE in QE; AOQ-CQP. Current: ASQ-CSSGB.

RAB-QSA Registered ISO 9001 and AS 9100 Aerospace Experienced Lead Auditor;

Membership/Roles: IAQ- Academician; AOQ- Hon. Fellow/Past President; AOQ-NSW- Board Member & Past Chairman; APQO- Life Member; ASQ -Senior Member; CQI- Member; WQC- Foundation VP; SAE- Senior Member; IAME-Member; College of Juran Medallists- Foundation President; IQA-Aust: Committee Member; ISO-TC176-SA-QR008 QMS Member-AOQ endorsed.

QA/QE Experience: TQM/Lean/Six Sigma Presentations/ Papers/ Training/ Lecturing/ Consulting / Coaching Assignments; Master Trainer Plexus Corp. AUT & South Africa 2000; AOQ/ASQ Certification Schemes Trainer; WHO-Technical Specialist/ Trainer- Food Safety/ ISO 22000; DAP/APO & San Miguel, Manila; Lean SS Courses in China ~ 10 Universities & Q-Orgs; Thailand- 3 UNIs; AOQ-ACT, DOD -SS 2000; International Conference Presentations: > 24; Appointed Visiting Prof. in 3 Chinese Universities.

Volunteer Activities: Sydney Olympics 2000- Volunteer Driver; Beijing Olympics 2008- Honorary Volunteer; Parramatta Toastmasters.

Robert Gilchrist

General Secretary - AOQ NSW. Member of AOQ NSW Board since 2001.

Educated at University of Sydney, MA with thesis in experimental neuropsychology.

Support and Development Manager, Sunnyfield (22 years). Engaged in implementation of ISO 9000 (QMS), HAACP, DESQA certification. Currently engaged in strategy & planning section. Previously, Psychologist at The Spastic Centre of NSW (Nine years).

President Manly Community Centre (2005 -).

Vas Kandiah

Training Chairman - AOQ NSW.

He is the Six Sigma Master Black Belt (SSMB) for the AOQ and has launched the Six Sigma training program for the AOQ-NSW Board and its corporate and individual members.

Vas has several years of Six Sigma process improvement experience and he is an ASQ (American Society for Quality) certified Six Sigma Black Belt (CSSBB).

Vas' industry experience includes health, information technology, telecommunications, defense and solar energy. As a Manager for data quality and information Vas has introduced DMAIC and implemented several operational process improvement initiatives to Medicare Australia. As a Six Sigma Work Stream Leader and a Senior Office Vas has implement improvement initiatives to Telstra Australia's corporate forecasting process. Vas's Senior Management roles at Telstra also include Principle Engineer, Manager Communications and Senior business Analyst. In the IT space Vas is now involved in managing the quality functions of a major IT project as part of the National E-Health initiatives at NEHTA Ltd.

Vas is also the Chairman of High Tech Solar Pty Ltd. which is committed to renewable energy program for rural area development.

Vas completed his MBA in E-business Management at University of Technology Sydney (UTS) and his BSc degree in Engineering at the University of Middlesex, UK.

James Ruprai

Treasurer and Website Executive - AOQ NSW

B.EnvSc     MAOQ     APS

James holds a Bachelor of Environmental Science majoring in Chemistry and tertiary qualifications in Information Technologies. He is also a qualified Integrated Management Systems Auditor fpr ISO9001, ISO14001, ISO31000 and AS4801.

James has years of experience in several rungs of Government at Senior Management level (as a Director of Strategic Planning with Local Government in NSW), working directly in fields of Environmental Management, Environmental Auditing, Environmental Regulation and Compliance, Sustainability and Environmental Health/Occupational Hygiene. Additionally, he managed an Information Technology business as a Lead Consultant for several years, and is a qualified ICA99 Information Technology Trainer. James has delivered industry specific Auditing courses to international audiences in addition to speaking at a number of Quality Management conferences, including Australian Environmental and Quality Challenges at QUALCON and as a keynote speaker at APQO/IMECCA international conference in Mexico.

James possesses expertise in Environmental Regulation/Compliance and Law, GIS, Chemistry, Contamination and Remediation Sciences, EMS/ISO14001, Environmental Management and Auditing as well as Information Technology (Web and Graphic Design).

James joined the AOQ NSW board in 2010.


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